0 Ratings. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. Re: Bt Wifi account for children to use. To manage your settings, you need to log on to your BT account online. It’s your call. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Thanks. Take control of 3. Just log in to. Plus, we won’t put up your prices mid-contract like other major providers. Disable Internet Access with Incorrect Proxy Settings. All our BT. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. Reply. Choose Parental Controls from the drop-down menu. 4. Please helpRe: Parental controls. We run our business from home on BT business FTTP. Someone posted an answer to a similar question which was a link to information, but that link does not work. Hi BT Community My parental controls do not work. Circle will detect all your family’s Internet-connected devices. Stay in control of what your family can access online by setting filters for inappropriate content. or call 08454 123 662 from any other device. To manage your settings, you need to log on to your BT. You can adjust these settings in the mobile section of MyBT. Home phone including Digital Voice. BT Home Hub 4 and. Can you please help with blocking objectionable sites through parental control. . BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. Non worked and the advisor raised a report promising a solution within 72 hours. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. No reposnse since then. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. To do this, you need to create a PIN which can then be used to restrict access to certain channels, as well as prevent purchases of films and TV shows. Follow these simple steps to. Beginner. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. 1. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. I have tried all the troubleshooting, making sure the DNS (Protocol V4 & V6) are both set to auto on all devices, checked I. Get started today. It's free for all BT Broadband customers. More options. BT sent me a new hub to attempt to resolve this. . Enjoy unlimited data from just £15 for the first 6 months. To find the model/version number of a device, check the bottom or back panel. View all. It works by looking at the main purpose of the site. The parental controls set for your Broadband Backup may be different to those on your normal hub. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. What can we help with? I'm moving home. 22. on 10-05-2020 10:28 PM Options We run our business from home on BT business FTTP. Account and Billing. Email; Billing. BT. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. To find out how to use it, just click on the dropdown for your Hub. Manage settings online. Full Fibre. You have been temporarily locked out. Tried deleting cache and rebooting the router. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. BT Parental Controls is free to BT Broadband customers. Customise settings. Access free BT Wi-Fi. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Welcome to BT is the essential place for a new customer. BT Parental Controls help keep your children safe online. To activate on the 'Light' filter,. Can you please help with blocking objectionable sites through parental control. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Using BT Content Controls. Email; Billing. Here’s how it works: On your PS5 console, go to “Settings” and select “Family and Parental Controls. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. I'd also recommend the MyBT app. BT offers a comprehensive packaged is online. When I turn on parental controls the Netflix App stops working. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. @techydoodle . Find the best signal location in your house - this is often near a window. If you only watch shows on demand, and you do not have children, you can simply. Sky’s Full Fibre Broadband is a game changer. I have 4G Broadband and the Parental Control is permanently on, When I check my account is is shown as not selected ( ie OFF). How to Find Your Model Number. Plusnet – 192. For a quick fix, you can just change the password to your Wi-Fi network, which will kick off every device in your house. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Tap Settings Family Parental controls. Parental Controls Not Working. 1. which is BT infinity and using the now tv app on xbox or pc. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. My parental controls aren't working. Upgrade your broadband package. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. . We know that children, particularly. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. It is simple to toggle parental controls on Sky Broadband. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. Bills &. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. Use your parental control PIN to control access to programmes with an age rating. Post 2 of 43. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Log in to My Sky using a computer or the My Sky app. I've got a problem with BT Parental Controls. I have sent you a private message with instructions on how you can send us. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. However it occurred to me that possibly the reason why they don't work might have something to do with. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. I decided to change this back. I can help. Sky Broadband Shield. 225+ live channels. Monitoring gives you a much clearer picture of what your child has been viewing online. Re: Amazon Firestick stops working with BT parental controls. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. Month 4 from £32. Home phone including Digital Voice; BT Mobile; Email. BT Parental Controls. g. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Example: Find Your Model Number. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. What are parental controls ? You can control what content you access via BT's Parental Controls. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Works when using your BT ID on UK BT Wi-fi hotspots. Cheers. it. 30?Re: BT Parental Controls Not Working. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. which gives you full access to the internet, the Moderate setting. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. They are among the top three major providers in the UK in Ofcom customer ratings. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Get 10% off your EE Broadband bill every month when you’re an EE customer. Guides and resources. Pay nothing until Spring 2024. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. I can set and block anything and it still lets me view the websites. Once turned on, you’re given an option of what categories of harmful content you’d like to block. 1. That’s 25x faster than our standard fibre. The Account Holder needs to set up and maintain this service. BT Web Protect is free to all BT Broadband customers. It should be back, better than ever, in a short while. Select “Settings” and press “OK” button”. How do I enable or disable SSID broadcast? How do I enable or disable my Hub's firewall?You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the day. The app enables parents to set time limits on gaming and sends an alert when the allowed time is up. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 100,000+ hours on-demand. We're using Fibre Halo 2. Choose a reliable VPN. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Re: Replace homehub 6 - better parental controls. Type 192. They usually come with several features to reduce the risk of children discovering potentially harmful content. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. What do you need them for? And which broadband providers help you do this? Read on for everything you need to know about setting up parental controls. None of our android devices have been able to download updates from Play Store in recent days. BT answers our questions about affectionate controls. Remember that parental control settings are only one part of online safety. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. Learn more about the ways BT keeps your details secure. Broadband Extras & Apps from BT / Parental Control; Options. Turning off BT Parental Controls. Advanced Security for safer browser - Keep everyone safer than ever online. BT Sport app. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. How to set up Account holder status. 3. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. Half price SIM only plans for half the year. Can someone give me easy instructions to set up parental controls on my fibre broadband, the help file says log onto my bt and scroll. or call 150 from an EE device. The message will offer a choice on whether or not you would like to activate Parental Controls. Adult material is available despite being blocked in the filters. Pause and rewind live shows on our most advanced personal video recorder yet. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. 1. Open a new web browser. Verdict. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Windows 11 and Windows 10 come with a Parental Control feature that is designed to ensure your children cannot view things they shouldn’t. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device. Scam calls. 1. Proxy Sites. Learn how to activate your BT ID, track an order or set up your new BT kit. The home hubs cannot be put into modem mode. BT Security is the place to come for support with passwords and advice on staying safe online. Find ‘Manage your extras’ towards the bottom of the page. Thanks,Parental controls for Apple, Android and other devices. 1. All four major ISPs (Sky, BT, TalkTalk and Virgin Media) agreed to offer parental controls to their customers following an agreement in 2013, so customers signing up to broadband packages from any of these providers will have access to network-level parental controls. I have tried switching off certain fi. Go to Settings and tap Screen Time. Surfshark: Best budget VPN for BT. BT: Parental Controls. This includes restricting children from accessing inappropriate or adult content. 2 REPLIES. We would like to show you a description here but the site won’t allow us. Sky Broadband Shield, sometimes just called Sky Shield, works on. We would appreciate it if you could take a couple of. The Netgear Circle parental controls are a powerful way to manage what your kids do online. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. BT Sport on TV, Online player or App. Click on Add user to create. Browse . Ensure that parental controls are managed. BT describes the filter as “light. 18 million wi-fi hotspots worldwide. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. (There’s also more more in their press release). Parental controls are a set of tools designed to protect and keep children safe online. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. With Covid-19 requiring all the schools to be closed, our kids are now doing their. Solved: Urgent please Help - How to set up parental contro. If you delete your account – your settings will be lost. Once activated try to disable the Homework time options as I have seen these stay in. The video guides are available on UKSIC’s site here. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. I just get the same message saying I need to activate parental control. Open the Google Play app . Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. 168. You'll find it. We deliver our Fibrefast Full Fibre Broadband directly to your door. BT Parental Controls stopped working. Best VPNs for BT Broadband. With fibre all the way to your home, no copper cables. If I switch parental controls off, then I cannot access gaming sites or social media pages. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Since moving house my BT parental controls are not working. g. These tools can be installed across all devices, including mobile phones, computers and consoles. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. It gives you up to 900Mb/s download speeds. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. New. KelvinClose. It takes into account the first part of the site address, such as; "and not the information after this. 5m ethernet cable we’ll send out with your box. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. I believe it is blocking, but how do I know? Many thanks. Now we are being offered a new router by BT (presumably the latest. or call 150 from an EE device. Plus, BT customers can enjoy access to five million public Wi-Fi hotspots. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. Broadband parental controls help you protect your children against inappropriate websites. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Parental controls do not do anything. You're responsible for paying the bills and for deciding who has access to the BT services you pay for. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Reply. Add this to one of our Superfast, Full Fibre 100, Ultrafast, Ultrafast Plus or Gigafast broadband packages to get: Powerful WiFi in every corner of your home, or money back. Children and young people. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. ”. View bills. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. Home phone including Digital Voice; BT. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. BT’s parental controls offer tight restrictions on what your child can see online. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. Hi I also have the same issue. Selecting your model allows us to tailor our support site for you. There are two kinds of PIN for BT TV. You can also use BT Virus Protect, a free app to help guard your computers and other devices from viruses, spyware, and malware, which can be present on a large range of websites. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. 30am and 9pm. Bt Parental Controls Email Notification. The Parental Controls are separate to the wifi controls, to set them up see below. I have activated the option but its not blocking anything. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Payment PIN help. Setting up. Remove the toggle switch for Parental Controls. In this case it was worth doing as it fixed the problem. With no data limits, you. any ideas how to stop this and block access from all devices including mobiles. Energy Consumption. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTHi I set up my hub to switch off for 2 hours. Do the BT Broadband Parental Control Settings. Ask the BT Community. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. 168. Our most reliable broadband. Tip: You can edit the weekly schedule and change the limit on any selected day. Parental Controls OptionsBT parental controls. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. You need to remove that link to Amazon, as its not permitted here. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. For some customers, a message may appear whilst using an internet browser. Controls & Settings guide. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. BT Virus Protect can safeguard your devices. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. Hi, I'm unable to get these to work on my account. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Hi @Billiebongo, Thank you for posting. BT Smart Hub and Ultrafast Smart Hub. Choose apps to restrict. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. All our broadband options comes with BT Parental Controls security included and at no extra cost. 5. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. You can also set it to automatically interrupt the game if necessary. If on the box you go into the settings the parental controls you can manage them from there though. Select Control wi-fi access for your devices to manage your screen time online . BT Fibre broadband / Parental controls; Options.